Exchange Policy

At LinenWear, we strive to ensure you are completely satisfied with your purchase. If you are not happy with your order, we offer a simple and transparent exchange-only policy to make your shopping experience smooth and hassle-free.

No Return / No Refund Policy

• We follow a strict Only Exchange, No Return policy.
• Returns and refunds are not allowed under any circumstances.

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Exchange Eligibility

• Exchange requests must be raised within 7 days from the date of delivery
• Exchanges are allowed only once per order
• Exchange is subject to product availability
• The replacement product will be dispatched after the original item is received and quality-checked

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Shipping & Pickup Information

• LinenWear does NOT provide reverse pickup
•  Customers must self-ship the product to the return address shared by our support team
• All return shipping charges must be borne by the customer
• LinenWear is not responsible for loss or damage during return transit

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Important Notes

• Only unused, unwashed, and unaltered products with original tags and packaging are eligible for exchange
• Products showing signs of wear, damage, stains, or alterations will be rejected
• Exchange requests raised after 7 days of delivery will not be accepted
• If the requested replacement item is out of stock, LinenWear may offer:
• Store credit, or
• Refund (only in exceptional cases, at LinenWear’s discretion)

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Non-Exchangeable Items

The following items are not eligible for exchange:

• Final sale / clearance items
• Customized or made-to-order products
• Gift cards

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Contact Us

For exchange requests or support, please contact our customer care team with your order ID and reason for exchange within the eligible time frame.